Legal
Returns & Refunds
Last updated: 20 September 2026
This page is a placeholder outline. It has not yet been
reviewed by a legal professional and should not be treated as
a final returns policy.
Hardware Returns
If hardware supplied as part of a complete RTJ setup develops a fault, contact us and we'll talk through repair, replacement or return options.
Software & Subscriptions
Refund eligibility for RTJ Checkout software will depend on the plan and billing terms agreed with you. Full details will be published here once pricing is finalised.
How to Request a Return or Refund
Email us with your order number and a description of the issue, and we'll come back to you within 48 hours on working days.
Contact Us
Send return and refund requests to rtjsupport@rtjcheckout.com.